The Hong Kong Jockey Club has been monitoring the development of COVID-19 closely. To protect the health of customers and employees, and in support of the HKSAR Government’s initiatives to minimise public health risks, the Club has implemented a series of precautionary measures including the suspension of services at all Off Course Betting Branches (OCBBs) since 2 February. However, while the majority of the Club’s customers have been able to continue using the Club’s services via online platforms, some loyal customers who do not have a registered account with the Club are unable to access some essential services such as cashing-in vouchers or winning tickets; nor are they able to reactivate or open accounts in order to use online services.
To address the needs of this group of loyal customers without compromising public health, the Club has decided to selectively open some OCBBs two days a week starting from 2 March. The Club would like to highlight that only these limited services will be provided under this arrangement. Betting services on racing and football will not be available in OCBBs. The Mark Six lottery also remains suspended.
Details of the arrangements are as follows: