The Hong Kong Jockey Club has been monitoring the development of COVID-19 closely. To protect the health of customers and employees, and in support of the HKSAR Government’s initiatives to minimise public health risks, the Club has implemented a series of precautionary measures including the suspension of services at all Off Course Betting Branches (OCBBs) since 2 February. However, while the majority of the Club’s customers have been able to continue using the Club’s services via online platforms, some loyal customers who do not have a registered account with the Club are unable to access some essential services such as cashing-in vouchers or winning tickets; nor are they able to reactivate or open accounts in order to use online services.

To address the needs of this group of loyal customers without compromising public health, the Club has decided to selectively open some OCBBs two days a week starting from 2 March. The Club would like to highlight that only these limited services will be provided under this arrangement. Betting services on racing and football will not be available in OCBBs. The Mark Six lottery also remains suspended.

Details of the arrangements are as follows:

• Only limited services such as cashing-in of vouchers and winning tickets, opening of accounts and making deposits to betting accounts will be provided in these OCBBs.
• Only a limited number of customers will be able to enter an OCBB at one time so as to prevent customer crowding inside. A queuing system outside OCBBs will be implemented
• With effect from 2 March, 17 OCBBs will be open on Mondays and Thursdays from 9:30am to 6:00pm.

The following are the 17 OCBBs which will be open under this arrangement:

The Club would also like to take this opportunity to announce that from 5 March it will be launching the new HKJC eWallet. This new service will provide OCBB customers with an additional and faster means of opening accounts and making deposits at this moment.