The Hong Kong Jockey Club has enhanced its wagering entertainment offerings ahead of the 2019/20 season, which will commence on Sunday, 1 September.
In a press briefing held at Sha Tin Racecourse today (Thursday, 29 August), Mr. Richard Cheung, Executive Director, Customer and International Business Development, said his team will continue to build on the successes of previous years and launch a series of initiatives on digital transformation of the customer experience, Racecourse & OCBB renovation, enhanced Priority Card Program and the continued development of commingling.
A. Digital Transformation of Customer Experience
In the upcoming season, racing fans will enjoy a number of new features on the HKJC mobile apps.
HKJC TV App
HKJC TV App will offer ‘Multi-Angled Cam’ to give all racing fans with betting account viewing of racing from multiple points, including the paddock, track entrance and inside the paddock, many of which are not available in the conventional TV program. This new feature will work hand-in-hand with the upgrade of live racing show streaming latency, which has been reduced significantly from 24 seconds to 8-10 seconds.